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The next BriefingsDirect Voice of the Customer digital transformation case study highlights how online travel and events pioneer lastminute.com leverages Big Data analytics with speed at scale to provide business advantages to online travel services. We'll explore how lastminute.com manages massive volumes of data to support cutting-edge machine-learning algorithms to allow for speed and automation in the rapidly evolving global online travel research and bookings business. To learn how a culture of IT innovation helps make highly dynamic customer interactions for online travel a major differentiator, we're joined by Filippo Onorato, Chief Information Officer at lastminute.com group in Chiasso, Switzerland. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: Most people these days... (more)

Delivering Comprehensive Intelligent Search | @CloudExpo #BI #Cloud #DigitalTransformation

WWT Took an Enterprise Tower of Babel and Delivered Comprehensive Intelligent Search The next BriefingsDirect Voice of the Customer digital transformation case study highlights how World Wide Technology, known as WWT, in St. Louis, found itself with a very serious yet somehow very common problem - users simply couldn’t find relevant company content. We'll explore how WWT reached deep into its applications, data, and content to rapidly and efficiently create a powerful Google-like, pan-enterprise search capability. Not only does it search better and empower users, the powerful internal index sets the stage for expanded capabilities using advanced analytics to engender a more productive and proactive digital business culture. Here to describe how WWT took an enterprise Tower of Babel and delivered cross-applications intelligent search are James Nippert, Enterprise Se... (more)

Big Data and Analytics Blaze a Trail for Genomic Medicine | @BigDataExpo #API #Cloud #BigData

The next BriefingsDirect Voice of the Customer IT innovation case study explores how the HudsonAlpha Institute for Biotechnology engages in digital transformation for genomic research and healthcare paybacks. We'll learn how HudsonAlpha leverages modern IT infrastructure and big-data analytics to power a pioneering research project incubator and genomic medicine innovator. To describe new possibilities for exploiting cutting-edge IT infrastructure and big data analytics for potentially unprecedented healthcare benefits, we're joined by Dr. Liz Worthey, Director of Software Development and Informatics at the HudsonAlpha Institute for Biotechnology in Huntsville, Alabama. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: It seems to me that genomics research and IT have a lot in c... (more)

Comprehensive Data Analysis | @BigDataExpo #BigData #IoT #AI #Analytics

Getting a Competitive Edge from Comprehensive Data Analysis The next BriefingsDirect Voice of the Customer digital transformation case study explores how linen services industry leader AmeriPride Services uses big data to gain a competitive and comprehensive overview of its operations, finances and culture. We’ll explore how improved data analytics allows for disparate company divisions and organizations to come under a single umbrella -- to become more aligned -- and to act as a whole greater than the sum of the parts. This is truly the path to a digital business. Here to describe how digital transformation has been supported by innovations at the big data core, we’re joined by Steven John, CIO, and Tony Ordner, Information Team Manager, both at at AmeriPride Services in Minnetonka, Minnesota. The discussion is moderated by BriefingsDirect's Dana Gardner, Principa... (more)

Big Data Analytics | @CloudExpo #BigData #IoT #DigitalTransformation

The next BriefingsDirect business innovation thought leadership panel discussion examines how digital business transformation has been accomplished by several prominent enterprises. We'll explore how the convergence of cloud, mobility, and big-data analytics has prompted companies to innovate and produce new levels of award-winning productivity. To learn how these trend-setters create innovation value, we're joined by some finalists from the Citrix Synergy 2016 Innovation Awards Program: Olaf Romer, Head of Corporate IT and group CIO at Bâloise in Basel, Switzerland; Alan Crawford, CIO of Action for Children in London, and Craig Patterson, CEO of Patterson and Associates in San Antonio, Texas. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: Olaf, what are the major trends that drove you to r... (more)

Strategic DevOps | @DevOpsSummit #BigData #IoT #DevOps #Monitoring

Strategic DevOps - How Advanced Testing Brings Broad Benefits to Independent Health The next BriefingsDirect Voice of the Customer digital business transformation case study highlights how Independent Health in Buffalo, New York has entered into a next phase of "strategic DevOps." After a two-year drive to improve software development, speed to value, and improved user experience of customer service applications, Independent Health has further extended advanced testing benefits to ongoing apps production and ongoing performance monitoring. Learn here how the reuse of proven performance scripts and replaying of synthetic transactions that mimic user experience have cut costs and gained early warning and trending insights into app behaviors and system status. Here to describe how to attain such new strategic levels of DevOps benefits are Chris Trimper, Manager of Qual... (more)

Speed and Agility in the Age of IoT | @ThingsExpo #IoT #M2M #Agile #DigitalTransformation

HPE Takes Aim at Customer Needs for Speed and Agility in the Age of IoT, Hybrid Everything A leaner, more streamlined Hewlett Packard Enterprise (HPE) advanced across several fronts at HPE Discover 2016 in London, making inroads into hybrid IT, Internet of Things (IoT), and on to the latest advances in memory-based computer architecture. All the innovations are designed to help customers address the age of digital disruption with speed, agility, and efficiency. Addressing a Discover audience for the first time since HPE announced spinning off many software lines to Micro Focus, Meg Whitman, HPE President and CEO, said that company is not only committed to those assets, becoming a major owner of Micro Focus in the deal, but building its software investments. HPE is not getting out of software but doubling-down on the software that powers the apps and data workloads ... (more)

Automated Tasks and #ArtificialIntelligence | @CloudExpo #AI #ML #BigData

Procurement Benefits from Automated Tasks and Artificial Intelligence The next BriefingsDirect technology innovation thought leadership discussion explores how rapid advances in artificial intelligence (AI) and machine learning are poised to reshape procurement -- like a fast-forwarding to a once-fanciful vision of the future. Whereas George Jetson of the 1960s cartoon portrayed a world of household robots, flying cars, and push-button corporate jobs -- the 2017 procurement landscape has its own impressive retinue of decision bots, automated processes, and data-driven insights. We won’t need to wait long for this vision of futuristic business to arrive. As we enter 2017, applied intelligence derived from entirely new data analysis benefits has redefined productivity and provided business leaders with unprecedented tools for managing procurement, supply chains, and ... (more)

Cutting Through the Complexity of IT By @Dana_Gardner | @CloudExpo #Cloud #BigData

Cutting Through the Complexity of IT with Asset Management This BriefingsDirect IT operations innovation panel discussion focuses on the changing role of IT service management (ITSM) in a hybrid computing world. As IT systems, resources, assets, and information are more scattered across more enterprise locations and devices -- as well as across various cloud service environments -- how can IT leaders hope to know where their "stuff" is, who’s using it, how to secure it, and then accurately pay for it? Better than ever, it turns out. Advanced software asset management (SAM) methods can efficiently enforce compliance, reduce audit risk, cut costs, and enhance end-user productivity -- even as the complexity of IT itself increases. We'll hear from four IT leaders about how they have improved ITSM despite such challenges, and we'll learn how the increased use of big data ... (more)

New #DevOps Opportunities | @DevOpsSummit #BigData #ContinuousDelivery

The next BriefingsDirect Voice of the Customer thought leadership discussion focuses on the burgeoning trends around DevOps and how that’s translating into new types of IT infrastructure that both developers and operators can take advantage of. To learn more about trends and developments in DevOps, micro services, containers, and the new direction for composable infrastructure, we’re joined by Donnie Berkholz, Research Director at 451 Research, and he’s based in Minneapolis. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: Why are things changing so much for apps deployment infrastructure? Why is DevOps newly key for software development? And why are we looking for “composable infrastructure?” Berkholz: It’s a good question. There are a couple of big drivers behind it. One of them is cloud... (more)

UPS Modernizes and Streamlines Procure-to-Pay Processes | @CloudExpo #API #Cloud #BusinessIntelligence

The next BriefingsDirect business innovation for procurement case study examines how UPS modernizes and streamlinines its procure-to-pay processes. Learn how UPS -- across billions of dollars of supplier spend per year -- automates supply-chain management and leverages new technologies to provide greater insight into procurement networks. This business process innovation exchange comes to you in conjunction with the Tradeshift Innovation Day held in New York on June 22, 2016. To explore how procurement has become strategic for UPS, BriefingsDirect sat down with Jamie Dawson, Vice-President of UPS's Global Business Services Procurement Strategy in Atlanta. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: What are the major trends that you are seeing in procurement, and how you're changing you... (more)