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The next BriefingsDirect Voice of the Customer digital transformation case study highlights how online travel and events pioneer lastminute.com leverages Big Data analytics with speed at scale to provide business advantages to online travel services. We'll explore how lastminute.com manages massive volumes of data to support cutting-edge machine-learning algorithms to allow for speed and automation in the rapidly evolving global online travel research and bookings business. To learn how a culture of IT innovation helps make highly dynamic customer interactions for online travel a major differentiator, we're joined by Filippo Onorato, Chief Information Officer at lastminute.com group in Chiasso, Switzerland. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: Most people these days... (more)

Continuous Intelligence of @SumoLogic | @DevOpsSummit #DevOps #AI #ML

Continuous Intelligence Aids in Keeping Apps up to Date The next BriefingsDirect applications health monitoring interview explores how a new breed of continuous intelligence emerges by gaining data from systems infrastructure logs -- either on-premises or in the cloud -- and then cross-referencing that with intrinsic business metrics information. We’ll now explore how these new levels of insight and intelligence into what really goes on underneath the covers of modern applications help ensure that apps are built, deployed, and operated properly. Today, more than ever, how a company's applications perform equates with how the company itself performs and is perceived. From airlines to retail, from finding cabs to gaming, how the applications work deeply impacts how the business processes and business outcomes work, too. We’re joined by an executive from Sumo Logic to l... (more)

Comprehensive Data Analysis | @BigDataExpo #BigData #IoT #AI #Analytics

Getting a Competitive Edge from Comprehensive Data Analysis The next BriefingsDirect Voice of the Customer digital transformation case study explores how linen services industry leader AmeriPride Services uses big data to gain a competitive and comprehensive overview of its operations, finances and culture. We’ll explore how improved data analytics allows for disparate company divisions and organizations to come under a single umbrella -- to become more aligned -- and to act as a whole greater than the sum of the parts. This is truly the path to a digital business. Here to describe how digital transformation has been supported by innovations at the big data core, we’re joined by Steven John, CIO, and Tony Ordner, Information Team Manager, both at at AmeriPride Services in Minnetonka, Minnesota. The discussion is moderated by BriefingsDirect's Dana Gardner, Principa... (more)

A Cloud Solution-Level Approach to SMBs | @CloudExpo #Cloud #DigitalTransformation

The next BriefingsDirect Voice of the Customer cloud adoption patterns discussion explores how integration of the latest cloud tools and methods help smooth out the difficult task of creating and maintaining cloud-infrastructure services contracts. The results are more flexible digital services that both save cloud consumers money and provide the proper service levels and performance characteristics for each unique enterprise and small business. Stay with us now as we hear from a Tasmanian digital services provider, TasmaNet, about their solution-level approach to cloud services attainment, especially from mid-market enterprises. To share how proper cloud procurement leads to new digital business innovations, we're joined by Joel Harris, Managing Director of TasmaNet in Hobart, Tasmania. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor ... (more)

AI and Unstructured Data | @CloudExpo #BigData #ML #DL #IoT #FinTech

LogitBot Leveraging Unstructured Data for Improved Investment Strategies The next BriefingsDirect Voice of the Customer digital transformation case study highlights how high-performing big-data analysis powers an innovative artificial intelligence (AI)-based investment opportunity and evaluation tool. We'll learn how LogitBot in New York identifies, manages, and contextually categorizes truly massive and diverse data sources. By leveraging entity recognition APIs, LogitBot not only provides investment evaluations from across these data sets, it delivers the analysis as natural-language information directly into spreadsheets as the delivery endpoint. This is a prime example of how complex cloud-to core-to edge processes and benefits can be managed and exploited using the most responsive big-data APIs and services. To describe how a virtual assistant for targeting in... (more)

Automated Tasks and #ArtificialIntelligence | @CloudExpo #AI #ML #BigData

Procurement Benefits from Automated Tasks and Artificial Intelligence The next BriefingsDirect technology innovation thought leadership discussion explores how rapid advances in artificial intelligence (AI) and machine learning are poised to reshape procurement -- like a fast-forwarding to a once-fanciful vision of the future. Whereas George Jetson of the 1960s cartoon portrayed a world of household robots, flying cars, and push-button corporate jobs -- the 2017 procurement landscape has its own impressive retinue of decision bots, automated processes, and data-driven insights. We won’t need to wait long for this vision of futuristic business to arrive. As we enter 2017, applied intelligence derived from entirely new data analysis benefits has redefined productivity and provided business leaders with unprecedented tools for managing procurement, supply chains, and ... (more)

Government Can Influence Cloud Interoperability | @CloudExpo #API #SaaS #Cloud #FedRAMP

The next BriefingsDirect thought leadership panel discussion explores how public-sector organizations can gain economic benefits from cloud interoperability and standardization. Our panel comes to you in conjunction with The Open Group Paris Event and Member Meeting October 24 through 27, 2016 in France, with a focus on the latest developments in eGovernment. As government agencies move to the public cloud computing model, the use of more than one public cloud provider can offer economic benefits by a competition and choice. But are the public clouds standardized efficiently for true interoperability, and can the large government contracts in the offing for cloud providers have an impact on the level of maturity around standardization? To learn how to best procure multiple cloud services as eGovernment services at low risk and high reward, we're joined by our panel... (more)

Cloud Is Now Seen as a Way to Better Security | @CloudExpo #Cloud #Security #DigitalTransformation

The next BriefingsDirect cybersecurity innovation and transformation panel discussion explores how cloud security is rapidly advancing, and how enterprises can begin to innovate and prevail over digital disruption by increasingly using cloud-defined security. We'll examine how a secure content collaboration services provider removes the notion of organizational boundaries so that businesses can better extend processes. And we'll hear how less boundaries and cloud-based security together support transformative business benefits. To share how security technology leads to business innovations, we're joined by Daren Glenister, Chief Technology Officer at Intralinks in Houston, and Chris Steffen, Chief Evangelist for Cloud Security at HPE. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: G... (more)

Security Management Enables Cloud Computing

This BriefingsDirect guest post comes courtesy of Jim Hietala, vice president of security, The Open Group. You can reach him here. By Jim Hietala Spending the early part of this week in The Open Group Security Forum meetings, I have been struck by the commonality of governance, risk, compliance, and audit issues between physical IT infrastructure today, and virtual and cloud environments in the (very) near future. Issues such as: Moving away from manual compliance processes, toward automated test, measurement, and reporting on compliance status for large IT infrastructure. When you are talking about physical infrastructure, manual compliance is difficult, expensive in labor cost, and sub-optimal -- given that many organizations choose to sample just a few representative systems for compliance, rather than actually testing the entire environment. When you are talking ... (more)

SAP to Acquire Ariba for $4.3 Billion

SAP on Tuesday announced its intention to buy Ariba for $4.3 billion, a 19 percent premium on Ariba's market capitalization. The move comes soon after SAP's SuccessFactors February buy and shows that SAP is quickly and aggressively acquiring its way to a full cloud business services capability. The announcement caps SAP's user conference last week and the cloud and data services news from it, including cloud suite offerings like SAP Business ByDesign and SAP Business One. It will become a question in the market if SAP will favor it's own ERP technologies and installed base, or continue Ariba's strategy of inclusive and open alliances and partnerships. Ariba has been growing rapidly through organic and acquisitions expansions, and has a global reach for its procurement, goods/services trading, spend management, supplier discovery and other extended enterprise business... (more)

Data Analytics Is Critical

It’s no secret that communication service providers (CSPs) are under a lot of pressure as they make massive investments in upgraded networks while facing shrinking margins and revenues from their eroding traditional voice or broadcasting businesses. Traditional operators understand that they must go beyond what they did before. They need to offer more compelling services to reduce churn and acquire new customers. But how to know what services customers want most, and how much to charge for them? A key asset CSPs have is the huge amount of information that they generate and maintain. And so it's the analytics from their massive data sets that becomes the go-to knowledge resource as CSPs re-invent themselves. Our next Big Data innovation discussion therefore explores how the telecommunication service-provider industry is gaining new business analytic value and strate... (more)